Workplace accidents and incidents don’t just happen—they are signals that something needs to change. This course gives you the skills to respond with confidence, uncover root causes, and take action to prevent recurrence. Ideal for health and safety representatives, team leaders, and those responsible for compliance, this training provides a structured and practical approach to incident investigation.
Why Incident Investigation Matters
Many workplace injuries are preventable. Often, organisations fail to retain or apply lessons from past incidents, and crucial evidence can be lost if investigations are delayed. This course ensures you understand the importance of timely and professional investigations to improve workplace safety and meet your legal obligations.
What You’ll Learn
Why workplace incidents must be reported and investigated
Key concepts of multiple causation and root-cause analysis
How to conduct a structured incident investigation using a hypothetical scenario
How to write a clear, evidence-based investigation report
What You’ll Achieve
NZQA Unit Standard 17601: Demonstrate knowledge of workplace incident investigation
Confidence to conduct and document effective workplace investigations
A valuable skillset for compliance, safety leadership, and continuous improvement
Delivery Options
Online: Flexible, self-paced eLearning
Training Centre: Delivered at Besafe’s facilities in Auckland
Onsite: We bring the training to your workplace
English Language Requirements
All learners must have an adequate understanding of written and spoken English to participate.
The Besafe Site Passport is available online or delivered in the classroom by one of our experienced tutors. After this course you will be able to keep yourself and others safe by; implementing and understanding how to manage hazards and risks, knowing your legal health and safety requirements and being a critical thinker around Health and Safety.
This course has been developed with all workers in mind. You will work through the course at your own pace and complete the ‘open book’ NZQA unit standard assessment. You will need to allow up to 24 hours for your assessment to be marked by one of our assessors at which point you will be issued your certificate if successful.
Legal rights and responsibilities for workplace health and safety
Hazards/risks
Health and Safety Systems
Manage risks to maintain a safe site!
New Zealand has a high rate of workplace illnesses, injuries and fatalities. We’re focused on teaching and supporting excellent workplace health and safety standards and attitudes.
Managing risks at work doesn’t need to be a burden, complex or costly to implement or document. But you must take positive action to make a situation safer, and apply the most appropriate and reasonable control measure.
The BeSafe Guarantee for online courses
We are so confident that you will be satisfied with your online BeSafe course that we will happily refund 100% of the course fee if you are not satisfied. See T’s & C’s
The Besafe Site Passport Risk Management is available online or delivered in the classroom by one of our experienced tutors. The course includes the Passport Essentials with an additional focus on risk management. After this course you will be able to keep yourself and others safe by; implementing and understanding how to manage hazards and risks, knowing your legal health and safety requirements and being a critical thinker around health and safety.
Considering online training but still not sure that it will work for you?
The BeSafe Guarantee for online courses
We are so confident that you will be satisfied with your online BeSafe course that we will happily refund 100% of the course fee if you are not satisfied. See T’s & C’s
Foundation Toolbox is a foundation health and safety course designed for workers entering or working in the New Zealand construction industry.
The course introduces learners to the essential health and safety knowledge expected before entering construction sites. It supports workers to understand their responsibilities, recognise common site hazards, apply basic risk controls, and prepare for the ConstructSafe Foundation Assessment.
Foundation Toolbox has been developed in alignment with the CHASNZ Site Access Requirements and the ConstructSafe Foundation competency framework. The CHASNZ Site Access Requirements provide industry guidance for improving consistency, competency, and safety across construction sites by setting out a practical pathway that includes foundation health and safety training, independent knowledge assessment, site-specific induction, and appropriate supervision.
The Besafe Foundation Toolbox ConstructSafe Preparation course is referenced in the CHASNZ Site Access Requirements as an example of publicly available foundation health and safety training. This gives employers confidence that learners are completing structured training aligned with construction industry expectations, rather than relying on a generic induction.
Foundation Toolbox can be completed online or in person, giving learners and employers flexibility while keeping the learning outcomes consistent.
Construction sites need workers who understand more than general health and safety theory. Workers need to understand their responsibilities, the risks around them, and the safe behaviours expected before they enter active worksites.
Foundation Toolbox helps learners build this knowledge before completing the ConstructSafe Foundation Assessment or attending site-specific induction.
For employers, the course supports:
Foundation Toolbox should be viewed as one part of a wider site access and training evidence pathway. Businesses may also need to provide evidence of site-specific induction, supervision, role-specific training, high-risk work training, and current training records depending on the work being performed and the requirements of the principal contractor or client.
Learners can choose the delivery option that best suits their needs:
Online: Flexible, self-paced learning for workers who need to complete Foundation Toolbox remotely or in their own time.
In Person: Facilitated training for learners who benefit from trainer support, group discussion, and guided preparation.
Both options support ConstructSafe preparation and provide foundation construction health and safety training aligned with industry site access expectations.
Foundation Toolbox includes interactive learning, knowledge checkpoints, and a guided learner journey using Rawhiti, who supports learners through each toolbox module.
Foundation Toolbox introduces learners to key foundation health and safety topics, including:
By the end of the course, learners will have developed foundation knowledge to help them:
On completion, learners will receive:
Learners who require ConstructSafe assessment can book this separately or as part of a packaged pathway with BeSafe Training.
Foundation Toolbox is recommended for:
Foundation Toolbox was designed to support learners preparing for the ConstructSafe Foundation Assessment.
ConstructSafe provides an independent assessment of foundation health and safety knowledge across the New Zealand construction industry. Completing Foundation Toolbox before assessment helps learners build the knowledge and confidence required before sitting ConstructSafe.
For learners who need both training and assessment, BeSafe Training can provide a packaged option that includes Foundation Toolbox Online and a scheduled ConstructSafe Foundation Assessment.
Foundation Toolbox supports the CHASNZ Site Access Requirements, which provide recognised guidance for improving consistency, competency, and safety across construction sites.
This gives employers confidence that workers are completing foundation training aligned with current construction industry expectations, while also supporting better learner outcomes through structured preparation for ConstructSafe.
Where a principal contractor or site has a specific branded training requirement, learners and employers should confirm site requirements before attending site.
Foundation Toolbox can also support businesses preparing training evidence for prequalification, tender submissions, principal contractor onboarding, contractor management systems, council procurement, and site access requirements.
Many businesses are asked to show that their workers have completed appropriate foundation health and safety training and have the knowledge needed for the work they perform. Foundation Toolbox helps provide clear evidence that workers have completed structured foundation training aligned with construction industry expectations.
For employers, this can support stronger conversations with clients and principal contractors by showing that workers have completed recognised foundation training before entering site-based work.
Foundation Toolbox should be used alongside other evidence where required, including site-specific induction, supervision arrangements, role-specific competency, high-risk work training, and up-to-date training records.
Businesses needing a wider review of training evidence can view Besafe Training’s Prequalification Training Readiness support.
Online: Approximately 4 hours, self-paced
In Person: Approximately 4 hours, facilitated training
Foundation Toolbox gives construction workers the foundation health and safety knowledge they need before entering site-based work.
With online and in-person delivery available, learners and employers can choose the format that best suits their needs while still completing a course aligned with ConstructSafe preparation, CHASNZ Site Access Requirements, and broader prequalification training readiness.
In-Person or Online: This engaging and practical course equips learners with the skills to identify, assess, and manage health and safety risks in the workplace. Whether completed online at your own pace or in-person with a Besafe tutor, this course provides real-world tools to help you keep your site and team safe. Aligned with NZQA Unit Standard 30265, it is ideal for anyone responsible for managing risks in their role.
Why Complete This Course?
New Zealand has one of the highest rates of workplace injury and illness in the developed world. Effective risk management is essential—not only to meet legal obligations but to prevent harm. This course helps you build confidence in taking practical, proactive steps to identify hazards, implement appropriate controls, and monitor workplace safety without unnecessary complexity.
What You’ll Learn:
Roles, rights, and responsibilities related to workplace risk
How to identify hazards and assess risk
Applying the Plan–Do–Check–Act risk management model
Selecting and applying effective control measures
Monitoring and reviewing existing controls
Carrying out a practical risk assessment relevant to your work
Course Delivery Options:
In-Person: 1-day course delivered at a Besafe training centre or on-site (includes theory + practical assessment)
Online: Self-paced digital course via Besafe’s eLearning platform (interactive content, tutor support, and online assessment)
Assessment: Required for both formats and includes written and applied task-based components
Stay current and compliant by refreshing your knowledge of workplace risk management with this online refresher course. Designed for individuals who have previously completed NZQA Unit Standard 30265, this course provides a quick and effective way to renew your understanding and ensure you’re applying best-practice safety principles in your workplace.
Whether you’re overseeing teams, working in high-risk environments, or responsible for implementing risk controls, this course ensures your knowledge is up to date and aligned with current health and safety expectations.
This course provides Health and Safety Representatives (HSRs) with the skills, knowledge, and confidence to effectively represent workers and contribute to a safer, more proactive health and safety culture. Whether delivered online or in-person by one of our expert tutors, this course ensures your team understands their responsibilities and can take meaningful action.
Learners will explore the key functions and powers of a Health and Safety Representative under the Health and Safety at Work Act 2015 and its regulations. The course equips learners to support their teams, identify and manage risks, and engage constructively with management.
For online learners, the course includes interactive modules with real-world examples and access to an assessor for support during office hours.
The purpose, role, and powers of Health and Safety Representatives in the workplace
How HSRs act as advocates for worker health and safety
The legal duties of PCBUs and WorkSafe NZ towards HSRs
Effective risk management and communication with workers and management
How and when to issue a Provisional Improvement Notice (PIN)
The process and authority to direct unsafe work to cease
Online – Self-paced with engaging, interactive content and assessor support during business hours
In-Person – Delivered by industry-qualified trainers with practical insights and group discussions
At our Albany or Wiri training centres
At your site (for company bookings)
Considering online training but still not sure that it will work for you?
The BeSafe Guarantee for online courses
We are so confident that you will be satisfied with your online BeSafe course that we will happily refund 100% of the course fee if you are not satisfied. See T’s & C’s
Our Confined Space Stage 1 course is available online or delivered in-person for group bookings by one of our experienced tutors.
We ensure our training meets specific learning and industry needs of students in a safe and supported environment. Our interactive session provides you with the fundamentals relating to working in a confined space. Learn about the requirements for safe work in confined spaces. You will learn about hazards, permit and documentation requirements, control measures, and monitoring.
Considering online training but still not sure that it will work for you?
The BeSafe Guarantee for online courses
We are so confident that you will be satisfied with your online BeSafe course that we will happily refund 100% of the course fee if you are not satisfied. See T’s & C’s
This comprehensive course equips participants with the skills, knowledge, and confidence to understand, plan, and carry out safe confined space work.
Confined Space Stage 2 includes both Stage 1 (awareness and hazard identification) and Stage 2 (planning and documentation) components, ensuring participants are fully prepared to enter, observe, or supervise confined space work.
What You’ll Learn:
What defines a confined space and the risks involved
Health and safety responsibilities for all roles involved
Permit notification and implementation requirements
Control measures to eliminate, isolate, or minimise hazards
Monitoring and atmospheric testing procedures
Observation roles and communication protocols
How to plan and manage a safe entry into a confined space
Completing entry permits and supporting documentation
Developing an emergency response plan
Course Delivery:
This full-day course is delivered in person by experienced tutors through a mix of interactive classroom learning and practical simulation exercises. Participants complete both theory and hands-on components relevant to confined space entry and planning.
The Working in a Confined Space Refresher is available online or delivered in-person by one of our experienced tutors.
Note that this is refreshing NZQA unit standards that you have already completed in this area. If online, it can be completed in your own time, at your own pace. An assessor will verify your competency in this area at the completion of this course.
Considering online training but still not sure that it will work for you?
Company bookings available on your site or ours – call us now to find out more 0800 333 899
The BeSafe Guarantee for online courses
We are so confident that you will be satisfied with your online BeSafe course that we will happily refund 100% of the course fee if you are not satisfied. See T’s & C’s
We provide Permit Receiver training aligned with NZQA Unit Standard 17588 – Apply for, accept, and carry out work according to a work permit in the workplace.
This course equips you with the knowledge and practical experience required to understand and work within a Permit to Work (PTW) system. You’ll learn to recognise when a work permit is needed, how to apply for and accept a permit, and how to safely carry out work under that permit.
Training follows the Permit to Work Manual and prepares attendees to work confidently alongside permit issuers, ensuring workplace safety and compliance with industry standards. Through hands-on exercises and simulated permit activities, you will gain practical experience completing Hot Work 1, Hot Work 2, and Cold Work permits through to issue and close-out.
People credited with this unit standard are able to:
Explain the types of work permits, the roles of those involved, and the requirements for receiving a work permit
Explain preparatory requirements when applying for a work permit
Accept a work permit and undertake work under the permit
Describe and carry out controls and actions at the end of a work period or upon completion of work
You will also:
Gain hands-on experience working with a Permit to Work system
Learn how to identify workplace hazards and apply control measures to protect people, assets, and the environment
Understand the importance of effective communication and documentation during permitted work
Training combines theory with interactive, hands-on exercises to ensure participants can confidently apply the permit to work process.
Courses are delivered by experienced industry trainers at Besafe Training’s Wiri or Albany training centres, or can be arranged onsite at your workplace.
This course equips you with the knowledge and practical skills to confidently issue, monitor, and close work permits using the Permit to Work System. Training is aligned with the Permit to Work Manual and prepares you for use of general permit to work systems across various industries.
Through practical, hands-on learning, you will complete three different types of permits and participate in simulated workplace activities to ensure you can successfully apply the permit to work system in real-world scenarios.
You will gain the knowledge and skills to:
Explain work permit procedures and requirements
Identify when a work permit is required and prepare the work site accordingly
Issue work permits in line with workplace procedures and safety requirements
Monitor, audit, and close out permits effectively
This course combines theory with hands-on practical exercises to reinforce learning and ensure competence in real workplace conditions. Training is delivered by industry-experienced tutors at Besafe Training’s Wiri or Albany training centres, or can be arranged onsite at your workplace.
Working at Heights Stage 1 is available online or delivered in-person by one of our experienced tutors. Our training course will provide you with the knowledge to ensure that you understand your responsibilities and understand how to work safely at height.
NZQA unit standard included: US17600Explain safe work practices for working at heights (3 credits)
Did you know that Investigations by the Ministry of Business, Innovation and Employment into falls while working at height show that more than 50 percent of falls are from less than three metres and approximately 70 percent of falls are from ladders and roofs? The cost of these falls is estimated to be $24 million a year – to say nothing of the human cost as a result of these falls.
WHO NEEDS WHAT STAGE?
All harness work requires training and competence and only trained and competent personnel can install and use harness systems on site. Persons not trained should be inducted by the system installer or other qualified persons before they are permitted to use the system. They should also be supervised at all times by another person who is also trained and competent.
Stage 1 (US17600): is recommended for people who are required to have knowledge about safe systems for working at heights and the legislative requirements. For example if you are required to work from a temporary scaffold, you will need to understand the risks associated with working on a temporary scaffold and the duties of all parties involved in the use of the temporary scaffold.
Stage 2 (US17600 and US23229): For workers who are to complete work using a fall arrest harness whilst attached to a fall-arrest system, a recommended means of achieving competence is NZQA Unit Standard 23229 – Use a safety harness for personal fall prevention when working at height , or an equivalent or higher qualification. Working at Heights Stage 2 – Besafe Training Ltd
Stage 3 (US17600, US23229 and US15757): A recommended means of obtaining competence for workers who are involved in planning, installing, operating fall arrest systems and supervising staff is NZQA Unit Standard 15757 – Use, install and disestablish proprietary fall arrest systems when working at height or an equivalent or higher level of qualification. NZQA Unit Standard 23229 is a prerequisite for achieving NZQA Unit Standard 15757. Working at Heights Stage 3 – Besafe Training Ltd
(Source: Best practice guidelines for working at height in New Zealand)
Considering online training but still not sure that it will work for you?
The BeSafe Guarantee for online courses
We are so confident that you will be satisfied with your online BeSafe course that we will happily refund 100% of the course fee if you are not satisfied. See T’s & C’s
Essential harness training for working safely at height.
Working at Heights Stage 2 provides the core practical skills workers need to use a safety harness system safely when working at height.
The one-day course develops competency in checking, fitting and using a harness, understanding fall hazards, connecting to appropriate fall protection systems and following workplace rescue arrangements.
Delivery options are available in person or blended, giving learners the flexibility to complete the course in the format that best suits their workplace and schedule.
Training and assessment are completed against: NZQA US23229 – Use a safety harness system when working at height Level 3 | 4 credits
Stage 2 is suitable for workers who need to wear and use a safety harness as part of their work but are not required to set up temporary fall arrest systems themselves.
This may include workers in:
Stage 2 is particularly suited to workers who will be connecting into an existing fall protection system that has already been established for them.
During the course, learners develop practical skills and knowledge covering:
Practical exercises allow learners to demonstrate the correct use of height safety equipment in a controlled training environment.
For many workers who regularly work at height, Stage 3 provides the more complete training pathway.
Stage 3 includes all of the Stage 2 training and assessment, then builds on these skills by teaching learners how to set up, use and take down temporary fall arrest systems.
You only need to wear and use a harness and connect into an existing fall protection system.
Your work may require you to:
If you are unsure which option is right for your role, Stage 3 is generally the broader training pathway where your experience and work requirements are suitable.
Company bookings are available at a Besafe Training Centre or at your workplace where suitable facilities and equipment are available.
Contact the team to discuss the most appropriate Working at Heights training pathway for your team.
Stage 2 and Stage 3 are scheduled together.
When booking, simply choose whether you require:
Complete working at heights training, including harness use and temporary fall arrest systems.
Working at Heights Stage 3 provides the broader practical skills workers need to use a safety harness system and set up, use and take down temporary fall arrest systems when working at height.
The two-day course includes all Stage 2 training and assessment, then builds on these skills with practical training in temporary horizontal and vertical fall arrest systems.
Delivery options are available in person or blended, giving learners the flexibility to complete the course in the format that best suits their workplace and schedule.
Training and assessment are completed against:
NZQA US23229 – Use a safety harness system when working at height Level 3 | 4 credits
NZQA US15757 – Use, install and disestablish temporary proprietary height safety systems when working at height Level 3 | 4 credits
Stage 3 is suitable for workers who regularly work at height and need broader practical capability than harness use alone.
This may include workers in:
Stage 3 is particularly suited to workers who may need to set up, use or take down temporary fall arrest systems rather than simply connect into an existing system that has already been established for them.
For workers whose role and experience support this level of training, Stage 3 is generally the more complete Working at Heights pathway.
Stage 3 includes all of the Stage 2 training and assessment, including:
Learners then build on these skills with practical training covering:
Practical exercises allow learners to demonstrate the correct use of harness equipment and temporary fall arrest systems in a controlled training environment.
Stage 3 provides the complete two-day Working at Heights pathway.
It includes:
Stage 2 – Day 1
Use a harness and connect into an existing fall protection system.
Stage 3 – Day 2
Build on those skills by learning how to set up, use and take down temporary fall arrest systems.
Because Stage 3 includes all Stage 2 training and assessment, learners booking the full Stage 3 programme do not need to book Stage 2 separately.
Your work may require you to:
For workers who regularly work at height, Stage 3 is generally the recommended training pathway where their experience and work requirements are suitable.
NZQA US25045 – Employ height safety equipment in the workplace can be added to Stage 3 on request for eligible learners.
This option requires additional workplace-based evidence following the course, as learners must demonstrate the required competencies in a genuine workplace environment.
If US25045 is required, please discuss this with the Besafe Training team before booking so we can confirm suitability and the post-course evidence requirements.
Learners completing the full Stage 3 programme complete the Stage 2 component before progressing to the US15757 training and assessment.
Stage 3 learners should have relevant working-at-height experience and be physically capable of participating safely in practical working-at-height activities. Relevant experience means the learner has had exposure to work environments where working at height is performed, planned, supervised, or controlled.
Learners who already hold US23229 may be eligible to attend the US15757 component only.
Company bookings are available at a Besafe Training Centre or at your workplace where suitable facilities and equipment are available.
Contact the team to discuss the most appropriate Working at Heights training pathway for your team.
Stage 2 and Stage 3 are scheduled together.
When booking, simply choose whether you require:
For the complete Working at Heights pathway, choose Stage 3.
The Working at Heights Refresher is available online or delivered in-person by one of our experienced tutors. Note that this is refreshing NZQA unit standards that you have already completed in this area. If online, it can be completed in your own time, at your own pace. An assessor will verify your competency in this area at the completion of this course.
Considering online training but still not sure that it will work for you?
Company bookings available on your site or ours – call us now to find out more 0800 333 899
The BeSafe Guarantee for online courses
We are so confident that you will be satisfied with your online BeSafe course that we will happily refund 100% of the course fee if you are not satisfied. See T’s & C’s
This fully online course provides essential knowledge for those responsible for leading or supporting emergency evacuations in the workplace. Learners will gain the skills to act confidently as a Fire and Emergency Warden, understanding both their responsibilities and the legal requirements around workplace evacuations. This training is aligned with NZQA Unit Standard 18408.
Why Complete This Course?
Workplaces are required under the Fire and Emergency New Zealand Act and the Health and Safety at Work Act to have trained wardens who can lead a safe and orderly evacuation. Completing this course ensures that your emergency warden team understands their duties, site-specific requirements, and how to respond to fire or other emergencies effectively.
What You’ll Learn:
The legal and organisational requirements for workplace evacuation procedures
The roles and responsibilities of a Fire and Emergency Warden
Key considerations when planning for and responding to emergency events
Site-specific evacuation requirements and how to manage different types of emergencies
Communication, leadership, and coordination during an emergency scenario
Course Delivery:
Format: 100% online through Besafe’s eLearning platform
Duration: Approx. 4 hours (self-paced, accessible anytime)
Requirements: Internet access and a device (a PC/Laptop is recommended)
Assessment: Online theory assessment included
Address: 1B Beatrice Tinsley Crescent, Rosedale, Auckland 0632
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Phone: +64 9 555 2365
Email: info@besafetraining.co.nz
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