Workplace accidents and incidents don’t just happen—they are signals that something needs to change. This course gives you the skills to respond with confidence, uncover root causes, and take action to prevent recurrence. Ideal for health and safety representatives, team leaders, and those responsible for compliance, this training provides a structured and practical approach to incident investigation.
Why Incident Investigation Matters
Many workplace injuries are preventable. Often, organisations fail to retain or apply lessons from past incidents, and crucial evidence can be lost if investigations are delayed. This course ensures you understand the importance of timely and professional investigations to improve workplace safety and meet your legal obligations.
What You’ll Learn
Why workplace incidents must be reported and investigated
Key concepts of multiple causation and root-cause analysis
How to conduct a structured incident investigation using a hypothetical scenario
How to write a clear, evidence-based investigation report
What You’ll Achieve
NZQA Unit Standard 17601: Demonstrate knowledge of workplace incident investigation
Confidence to conduct and document effective workplace investigations
A valuable skillset for compliance, safety leadership, and continuous improvement
Delivery Options
Online: Flexible, self-paced eLearning
Training Centre: Delivered at Besafe’s facilities in Auckland
Onsite: We bring the training to your workplace
English Language Requirements
All learners must have an adequate understanding of written and spoken English to participate.
The Besafe Site Passport is available online or delivered in the classroom by one of our experienced tutors. After this course you will be able to keep yourself and others safe by; implementing and understanding how to manage hazards and risks, knowing your legal health and safety requirements and being a critical thinker around Health and Safety.
This course has been developed with all workers in mind. You will work through the course at your own pace and complete the ‘open book’ NZQA unit standard assessment. You will need to allow up to 24 hours for your assessment to be marked by one of our assessors at which point you will be issued your certificate if successful.
Legal rights and responsibilities for workplace health and safety
Hazards/risks
Health and Safety Systems
Manage risks to maintain a safe site!
New Zealand has a high rate of workplace illnesses, injuries and fatalities. We’re focused on teaching and supporting excellent workplace health and safety standards and attitudes.
Managing risks at work doesn’t need to be a burden, complex or costly to implement or document. But you must take positive action to make a situation safer, and apply the most appropriate and reasonable control measure.
The BeSafe Guarantee for online courses
We are so confident that you will be satisfied with your online BeSafe course that we will happily refund 100% of the course fee if you are not satisfied. See T’s & C’s
The Besafe Site Passport Risk Management is available online or delivered in the classroom by one of our experienced tutors. The course includes the Passport Essentials with an additional focus on risk management. After this course you will be able to keep yourself and others safe by; implementing and understanding how to manage hazards and risks, knowing your legal health and safety requirements and being a critical thinker around health and safety.
Considering online training but still not sure that it will work for you?
The BeSafe Guarantee for online courses
We are so confident that you will be satisfied with your online BeSafe course that we will happily refund 100% of the course fee if you are not satisfied. See T’s & C’s
The Tier 1 Foundation Health & Safety Construct Safe assessment is delivered as an online test and consists of 50 questions that relate to basic health and safety and is designed for everyone working on a construction site.
Questions are either ‘multi-choice’ or ‘point and click’ and have audio to eliminate language barriers.
Assessments are conducted in accredited test centres by accredited testing supervisors.
An assessment aligned to the industry H&S standard for coal face leaders (e.g.leading hands, foremen). Specifically aimed at site based leaders of small teams of construction workers.
CHASNZ require workers attempting this level of assessment to have undertaken training in line with the LeadSafe Supervisors 2 day course or others as per 1.2 of the Constructsafe Health and Safety Competency – Supervisors Framework
If you do not hold the required training, find out more about the Leadsafe Supervisors course
The online Foundation Toolbox is a flexible, self-paced version of our CHASNZ/ConstructSafe-aligned course. Designed to provide essential health and safety knowledge, it supports learners preparing for work in the New Zealand construction environment — anytime, anywhere.
Why Complete the Foundation Toolbox?
This course helps construction businesses and workers meet the recommended Site Access Requirements Guidelines, which outline how to manage site access and ensure all workers possess a foundational level of health and safety knowledge.
Workers who are new to the New Zealand construction sector or who haven’t received structured training are strongly advised to complete a recognised foundation course. Site managers and employers are expected to confirm that workers have received appropriate training.
The Foundation Toolbox course is one of the endorsed options for meeting this requirement.
Site_Access_Requirements_A4_V2.0.pdf
What You’ll Learn:
Key concepts in health and safety foundations (Parts 1 & 2)
Safe practices for working at height, mobile plant, site traffic, and utilities
Managing chemicals and hazardous substances
Emergency procedures and response
Confined and restricted space awareness
Engaging videos, knowledge checkpoints, and interactive exercises guided by ‘Rawhiti’
Course Delivery:
Format: 100% online through Besafe’s eLearning platform
Duration: Approx. 4 hours (self-paced – complete in your own time)
Requirements: Access to a device with internet; learning can be paused and resumed at your convenience
Considering online training but still not sure that it will work for you?
The BeSafe Guarantee for online courses
We are so confident that you will be satisfied with your online BeSafe course that we will happily refund 100% of the course fee if you are not satisfied. See T’s & C’s
The Foundation Toolbox is a CHASNZ/ConstructSafe-aligned in-person course of nine interactive modules. It’s designed to introduce new and experienced site workers to essential health and safety principles in the New Zealand construction environment.
Why Complete the Foundation Toolbox?
This course helps construction businesses and workers meet the recommended Site Access Requirements Guidelines, which outline how to manage site access and ensure all workers possess a foundational level of health and safety knowledge.
Workers who are new to the New Zealand construction sector or who haven’t received structured training are strongly advised to complete a recognised foundation course. Site managers and employers are expected to confirm that workers have received appropriate training.
The Foundation Toolbox course is one of the endorsed options for meeting this requirement.
Site_Access_Requirements_A4_V2.0.pdf
What You’ll Learn:
Fundamentals of general health and safety (Parts 1 & 2)
Safe work practices for working at height, mobile plant, site traffic, and utilities
Managing chemicals and hazardous substances
Emergency preparedness and response
Confined and restricted space awareness
Includes interactive exercises and knowledge checkpoints supported by ‘Rawhiti’
Course Delivery:
Format: In-person classroom session
In-Person or Online: This engaging and practical course equips learners with the skills to identify, assess, and manage health and safety risks in the workplace. Whether completed online at your own pace or in-person with a Besafe tutor, this course provides real-world tools to help you keep your site and team safe. Aligned with NZQA Unit Standard 30265, it is ideal for anyone responsible for managing risks in their role.
Why Complete This Course?
New Zealand has one of the highest rates of workplace injury and illness in the developed world. Effective risk management is essential—not only to meet legal obligations but to prevent harm. This course helps you build confidence in taking practical, proactive steps to identify hazards, implement appropriate controls, and monitor workplace safety without unnecessary complexity.
What You’ll Learn:
Roles, rights, and responsibilities related to workplace risk
How to identify hazards and assess risk
Applying the Plan–Do–Check–Act risk management model
Selecting and applying effective control measures
Monitoring and reviewing existing controls
Carrying out a practical risk assessment relevant to your work
Course Delivery Options:
In-Person: 1-day course delivered at a Besafe training centre or on-site (includes theory + practical assessment)
Online: Self-paced digital course via Besafe’s eLearning platform (interactive content, tutor support, and online assessment)
Assessment: Required for both formats and includes written and applied task-based components

Stay current and compliant by refreshing your knowledge of workplace risk management with this online refresher course. Designed for individuals who have previously completed NZQA Unit Standard 30265, this course provides a quick and effective way to renew your understanding and ensure you’re applying best-practice safety principles in your workplace.
Whether you’re overseeing teams, working in high-risk environments, or responsible for implementing risk controls, this course ensures your knowledge is up to date and aligned with current health and safety expectations.
The purpose of this course is for health and safety representatives to explain and demonstrate the overall role and functions of a Health and Safety Representative in a New Zealand workplace.
The health and safety representative course is available online or delivered by one of our industry expert tutors. Our online course is comprehensive with interactive content throughout, we have an assessor on stand-by (during office hours) for any support as you work through the course.
Representatives awarded with this standard will be able to:
Considering online training but still not sure that it will work for you?
The BeSafe Guarantee for online courses
We are so confident that you will be satisfied with your online BeSafe course that we will happily refund 100% of the course fee if you are not satisfied. See T’s & C’s
Manual handling means transporting or supporting a load by hand or bodily force. It includes lifting, putting down, pushing, pulling, carrying or moving loads.
This course on manual handling will help employees, contractors to practice safe manual handling in the workplace. It covers how to assess the risks associated with manual handling tasks, perform the tasks to avoid injury, and report manual handling risks as they are encountered.
Target Audience:
This manual handling training course is suitable for all employees, contractors and at the end of the course, learners do a short assessment to check their understanding, and to confirm their responsibility to promote health and safety in the workplace.
Topics covered:
The following topics are covered in this manual handling training course:
Gain the essential knowledge and skills to act as a competent Safety Observer in high-risk work environments. This one-day in-person course is ideal for those monitoring confined space entry, work at height, hazardous atmospheres, or other critical-risk tasks.
Safety observer roles and responsibilities
When a safety observer is required
Observation and communication techniques
Emergency response protocols
Support for high-risk task execution
In-person at Besafe Training centres (Wiri, Albany) or onsite nationwide
This is not just another safety course! To change the safety performance across the sector we need highly capable leaders delivering great work outcomes and, as a result, great safety outcomes each and every day.
LeadSafe Supervisors takes participants on a learning journey that looks at safety differently – safety is not a “tick the box” exercise. We are challenging participants to shift your thinking from policy and compliance to effectively leading a culture of safety on site.
This means “walking the talk”, taking ownership and commitment to the next level to proactively lead safe on site – everyday.
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Safety leadership is about “what goes on when no one is watching”. The aim of this programme is to enable leaders to embrace a safety culture and what they do on site everyday to get great work outcomes and take the lead to ensure everyone on site is safe.
The two days gives supervisors skills to set the tone as a leader and to:
We provide Permit Receiver training aligned with NZQA Unit Standard 17588 – Apply for, accept, and carry out work according to a work permit in the workplace.
This course equips you with the knowledge and practical experience required to understand and work within a Permit to Work (PTW) system. You’ll learn to recognise when a work permit is needed, how to apply for and accept a permit, and how to safely carry out work under that permit.
Training follows the Permit to Work Manual and prepares attendees to work confidently alongside permit issuers, ensuring workplace safety and compliance with industry standards. Through hands-on exercises and simulated permit activities, you will gain practical experience completing Hot Work 1, Hot Work 2, and Cold Work permits through to issue and close-out.
People credited with this unit standard are able to:
Explain the types of work permits, the roles of those involved, and the requirements for receiving a work permit
Explain preparatory requirements when applying for a work permit
Accept a work permit and undertake work under the permit
Describe and carry out controls and actions at the end of a work period or upon completion of work
You will also:
Gain hands-on experience working with a Permit to Work system
Learn how to identify workplace hazards and apply control measures to protect people, assets, and the environment
Understand the importance of effective communication and documentation during permitted work
Training combines theory with interactive, hands-on exercises to ensure participants can confidently apply the permit to work process.
Courses are delivered by experienced industry trainers at Besafe Training’s Wiri or Albany training centres, or can be arranged onsite at your workplace.
This course equips you with the knowledge and practical skills to confidently issue, monitor, and close work permits using the Permit to Work System. Training is aligned with the Permit to Work Manual and prepares you for use of general permit to work systems across various industries.
Through practical, hands-on learning, you will complete three different types of permits and participate in simulated workplace activities to ensure you can successfully apply the permit to work system in real-world scenarios.
You will gain the knowledge and skills to:
Explain work permit procedures and requirements
Identify when a work permit is required and prepare the work site accordingly
Issue work permits in line with workplace procedures and safety requirements
Monitor, audit, and close out permits effectively
This course combines theory with hands-on practical exercises to reinforce learning and ensure competence in real workplace conditions. Training is delivered by industry-experienced tutors at Besafe Training’s Wiri or Albany training centres, or can be arranged onsite at your workplace.
People credited with this unit standard are able to: explain the types of work permits, the roles of those involved in the work permit system, and the requirements for receiving a work permit; explain the preparatory requirements when applying for a work permit; accept a work permit and undertake work under the permit; and describe and carry out the controls and actions to be taken at the end of a work period or upon the completion of work.
Benefits of Besafe Trainings’ PTW training:
Upon successful completion of the course you will:
Achieve NZQA US17588 – Apply for, accept, and carry out work according to a work permit in the workplace.
Receive a certificate and ID card stating the unit standard and Permit to Work – Receiver
If your permit training was completed 2 years or more ago it is recommended that you complete a half day refresher programme. We will ensure you are up to date with current best practices and can apply correct techniques.
Address: 1B Beatrice Tinsley Crescent, Rosedale, Auckland 0632
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Phone: +64 9 555 2365
Email: info@besafetraining.co.nz
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