Health and Safety Representative – Aged Care Sector

Course Information

This course equips Health and Safety Representatives (HSRs) working in aged care facilities with the essential knowledge and skills to represent their colleagues and advocate for safe working environments. Designed with the aged care context in mind, it focuses on the unique risks and responsibilities found in healthcare and residential care settings—ensuring residents, caregivers, nurses, cleaners, support staff, and visitors remain safe.

Whether you’re new to the HSR role or seeking to formalise your experience, this course will empower you to communicate effectively, manage risks, and act confidently within your legal rights and responsibilities under the Health and Safety at Work Act 2015.

What You’ll Learn

• The role and function of a Health and Safety Representative in a New Zealand aged care setting

• How to represent and advocate for worker safety while supporting a person-centred care culture

• The responsibilities of PCBUs (Person Conducting a Business or Undertaking) and the role of WorkSafe NZ

• How to identify, report, and manage risks in environments with vulnerable residents

• The processes and powers for:

  • Issuing a Provisional Improvement Notice (PIN)

  • Directing unsafe work to cease—when and how to act

NZQA Unit Standard

• 29315 – Describe the role and functions of the Health and Safety Representative in a New Zealand workplace

Tailored for the Aged Care Environment

Examples, case studies, and discussion topics are aligned to the challenges and priorities faced in:

• Residential aged care and retirement villages

• Dementia care units

• In-home care and support services

• Healthcare and nursing team environments

Delivery Options

• Onsite Delivery at your aged care facility – ideal for group bookings

Why Choose This Course

• Delivered by expert trainers

• Practical, relevant, and aligned to the realities of caregiving work

• NZQA-accredited and meets legislative requirements

Create safer, more supportive workplaces where both staff and residents thrive.

Book now and empower your team’s HSRs.

Applies to

• Elected or appointed Health and Safety Representatives in aged care settings

• Team leaders, caregivers, support staff, or nurses wanting to enhance their H&S knowledge

• Organisations working towards stronger staff engagement and compliance with H&S legislation